Pre-Consult — Front-Desk & Assistant Operations Manual
Daily operations manual for front-desk and clinic assistant staff: pre-clinic checks, helping elderly patients and foreign caregivers, rescuing stuck forms, four doctor-collaboration scenarios, and six common questions.
Pre-Consult — Doctor's Operations Manual
Operations guide for iRehab's Pre-Consult feature, written for the doctor actually using it. Covers printing today's QR poster, reading the pre-consult queue, the three decision buttons, recovering lost records with the confirmation code, and six common questions. Why we built this: so the first five minutes of consultation can be about the patient, not the keyboard.
Fill This Before You See the Doctor — A Patient & Family Guide
You walked into the clinic and saw a QR Code poster, but you're not sure what to do. This guide walks you through the 2-3 minute pre-consult form, why your confirmation code matters, and what to do if scanning or filling goes wrong. You're not filling it to add paperwork — you're filling it so the doctor can spend more time with you.