Daily operations manual for front-desk and clinic assistant staff: pre-clinic checks, helping elderly patients and foreign caregivers, rescuing stuck forms, four doctor-collaboration scenarios, and six common questions.
The doctor's guide to iRehab's Brief feature — printing the QR poster, reading the Brief queue, choosing the right closing option, recovering a missed record with the confirmation code, and six FAQs. Why we built it: so more of your time goes to the patient, not the keyboard.
You walked into the clinic and saw a QR Code poster, but you're not sure what to do. This guide walks you through the 2-3 minute Brief, why your confirmation code matters, and what to do if scanning or filling goes wrong. You're not filling it to add paperwork — you're filling it so the doctor can spend more time with you.
